Royal United Services Institute of Queensland (RUSIQ)
Last updated: March 2026
Royal United Services Institute Queensland (RUSIQ)
Last updated: 15 November 2025
1. Purpose
RUSIQ is a not-for-profit organisation based in Queensland. We are committed to protecting the privacy of our members, partners, and stakeholders in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, disclose, and store personal information in a manner consistent with our operational, governance, and security requirements.
2. What information do we collect
We may collect personal information including: – Name – Contact details (email, phone number, address) – Membership details – Professional affiliations – Event attendance and participation information – Payment and billing information
We only collect information that is reasonably necessary for our functions and activities.
We generally collect information directly from you. In limited cases, we may receive your details from a third party if they register you for an event on your behalf (for example, a colleague or event organiser). In those cases, we assume they have your permission to do so.
3. How we collect information
We collect personal information through: – Membership applications and renewals – Event registrations – Direct communication (email, phone, in person) – Website forms or subscriptions
Where practical, we collect information directly from you.
We aim to only collect and use information that is reasonably necessary for our activities.
4. How we use information
We use personal information to: – Manage memberships – Communicate with members and stakeholders – Organise and administer events – Meet governance, legal, and reporting obligations – Support RUSIQ programs, partnerships, and activities
5. Disclosure of personal information
We may disclose personal information where reasonably necessary to deliver our activities, including governance, security, event administration, and compliance obligations.
This may include disclosure to: – RUSI National for administrative coordination, governance, and insurance purposes – Australian Government departments (including Defence and other agencies) where required for event access, security vetting, or compliance – Service providers who assist in delivering our activities (e.g. event platforms, payment processors)
By registering for RUSIQ events or engaging with our services, you acknowledge that your information may be shared where required to facilitate participation, including to meet venue or security requirements.
We take reasonable steps to ensure that any third parties handle personal information in a manner consistent with applicable privacy laws.
We do not sell personal information.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Information may be stored electronically (e.g. cloud systems, email platforms) or in physical form. Access is limited to authorised personnel.
7. Access and Correction
You may request access to the personal information we hold about you, or request corrections if it is inaccurate, out-of-date, or incomplete.
Requests can be made by contacting us using the details below.
8. Retention
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Contact
If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle personal information, please contact us:
Email: [email protected] to discuss your privacy policy concerns or personal data requests.
11. Updates to this policy
We may update this policy from time to time. The latest version will be published on our website.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or organisational needs.
The “Last updated” date at the top of this page indicates when the Policy was most recently revised. We encourage you to review it periodically.